Managed IT
Keep your business moving with managed security, backups, maintenance, and support. A clear monthly plan and a local point of contact for the everyday details.
- Security & backups
- Ongoing maintenance
- Everyday support
Bristol, TN/VA
Your business moves fast. Your IT should keep up.
One call to a real person changes everything.
Structured Cabling
Cabling run clean, labeled, and built to last.
Cameras & Door Alarms
VoIP & Legacy Phones
Phone systems that just work, new or old.
One local team · Since 1999
Local IT support, cybersecurity, phones, and camera systems.
Clear advice. One team to call.
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★★★★★5-star rated
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Services
Anything that plugs in and communicates.
The computers, connections, and security your business depends on. Handled by a local team that explains things clearly and gets to know how you work.
Cyber Defense
Build protection into the way you work. Managed security, data backups, and recovery planning help your business prepare for threats and interruptions.
- Cyber security
- Cloud data & applications
- Backup & retention
VoIP Phone Services
Keep your team connected with a modern cloud phone system. Yeastar and 3CX partner.
Cameras & Door Alarms
See what matters with professionally installed camera systems, local recording, and equipment you own.
Explore camera systemsStructured Cabling
Clean cable runs, clear labels, and a network designed to be easier to manage as your business grows.
Legacy Telecom
PBX, POTS, fax, analog. Mitel, Avaya, Nortel, Toshiba, Lucent, AT&T.
Tech Assistance
Practical help with computer repairs, hosting, firewalls, and HIPAA/HITECH consulting for your organization.
Web Design
Custom-coded sites by Ridge Web Designs, our web design studio. No templates, no page builders. Sites from $500.
Managed IT / Clear monthly pricing
Good IT should be
easy to understand.
Start with the coverage you need. We make the security, support, and next steps clear, so you can get back to running your business.
01 / THE ESSENTIALS
Starter
A practical foundation for your business.
$49/ month
per user or device
- Security
- Standard antivirus
- Cloud backups
- Critical files
- Support
- Email, online & remote help
- Maintenance
- Automatic patching
- Planning
- Annual check-in
02 / MOST POPULAR
Professional
More coverage for the work you do every day.
$99/ month
per user or device
- Security
- Advanced threat detection & response
- Cloud backups
- Full system imaging
- Support
- Priority phone & remote help
- Maintenance
- Proactive monitoring
- Planning
- Quarterly review
03 / ADDED OVERSIGHT
Elite / Compliance
Deeper security and support for regulated teams.
$149/ month
per user or device
- Security
- 24/7 threat hunting
- Cloud backups
- Daily recovery testing
- Support
- Priority phone, email, remote & on-site help
- Maintenance
- Compliance reporting
- Planning
- Monthly security audit
25%
A little spark to get started.
Save 25% on your first month of any managed plan. No long-term contract.
Your quote confirms the billing basis, covered users or devices, support hours, and response terms. 24/7 threat hunting describes security coverage; help desk availability follows your service agreement.
Residential & commercial cameras
Your cameras.
Your footage.
Your control.
Professional surveillance with equipment you own and video recorded on-site. Keep a closer eye on your property with a system built around your space.
Plan your camera system
SYSTEM OVERVIEW / LOCAL RECORDING
01
Equipment you own
Buy your camera system once and keep control of the hardware.
02
Footage stays local
On-site recording without a required cloud recording subscription.
03
Built for your property
High-definition, weatherproof camera options for homes and businesses.
How it works
One team. A clear way forward.
Tell us what is slowing you down. We will help you understand the problem, the options, and what comes next.
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01You call a real person.
(276) 646-2570 reaches the Bristol office, not a call center.
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02We show up.
Remote help when that is the best fit, on-site support when the job needs it. One local team serving businesses across four states.
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03We look ahead.
We work to address the cause, then help you plan the maintenance, protection, and upgrades that keep your business moving.
One spark. Everything holds.
The spark's loose. It ends at the phone.
Follow it downA partnership that lasts
We’ve worked with Ignite Cyber Solutions for more than a decade, and they’ve consistently delivered reliable, high-quality support.
Excerpt from customer testimonial
Service areas
Based in Bristol. At home in four states.
Local roots. Regional reach. Ask us about support at your location.
East Tennessee · Southwest Virginia · West Virginia · Western North Carolina
Straight answers
The things people actually ask.
How fast do you actually respond?
Our Bristol office is open Monday through Friday, 9 AM to 5 PM. Support channels and response commitments depend on your managed plan and service agreement. We will walk through those details with you before you choose a plan. Security monitoring and threat hunting are separate from help desk availability.
Do you actually come on-site?
Yes. We're local. Remote help when that's fastest, a truck when it isn't. We cover East Tennessee, Southwest Virginia, West Virginia, and western North Carolina.
Our phone system is ancient. Can you deal with it?
Probably. We service legacy PBX, POTS, fax, and analog systems including Mitel, Avaya, Nortel, Toshiba, Lucent, and AT&T. And when you're ready, we install modern VoIP as a Yeastar and 3CX partner.
Can you help with security and compliance needs?
We offer HIPAA/HITECH consulting, and our Elite / Compliance plan includes compliance reporting and monthly security audits. Talk with us about your organization, the information you handle, and the support you need so we can define the scope together.
What does it cost?
Managed IT plans are $49, $99, or $149 per user or device per month. Your quote confirms which billing basis applies and what is covered. Your first month is 25% off, with no long-term contract. Camera installations, cabling, and other projects are quoted for your needs. Compare the plans or call us to talk it through.
Do your cameras need a monthly subscription?
Our locally recorded camera systems store footage on your property without a required cloud recording subscription. You own the equipment. We will explain the installation, storage capacity, access options, and any optional services in your quote.
Do you support funeral homes and veterinary practices?
Yes. We help funeral homes with computer systems, communications, backups, and information security. For veterinary practices, we support networks, practice software, servers, and everyday devices such as label printers. Hear from local customers.
One spark away
Tell us what needs to work better.
A managed IT plan, a camera system, or an everyday tech problem.
Start with a conversation. Monday to Friday, 9 to 5.
The text line is text-only. For a voice call, use the first number. Or email [email protected].
1 Bank St #2002, Bristol, TN 37620